Stephanie has 11 years of customer service and business management experience. Before joining National Sleep Therapy, she served as a Customer Service Representative at Hooper Homes / Portamedic in Portland, Maine. She earned her college degree at the University of Maine in Augusta where she focused on Business Management, Interpersonal Communication and Social Psychology. “Stephanie’s expertise in relationship building with clients is a perfect fit with our industry-leading practices of touch-point care.” said Peter Falkson, CEO of National Sleep Therapy.
Stephanie Yates Joins National Sleep Therapy as "CPAP Air Traffic Controller"
Stephanie has 11 years of customer service and business management experience. Before joining National Sleep Therapy, she served as a Customer Service Representative at Hooper Homes / Portamedic in Portland, Maine. She earned her college degree at the University of Maine in Augusta where she focused on Business Management, Interpersonal Communication and Social Psychology. “Stephanie’s expertise in relationship building with clients is a perfect fit with our industry-leading practices of touch-point care.” said Peter Falkson, CEO of National Sleep Therapy.
National Sleep Therapy Receives 2012 Best of Concord Award
Our attention to patient success and customer focus led National Sleep Therapy to be selected for the 2012 Best of Concord Award in the Medical Equipment & Supplies category by the Concord Award Program! It is a rewarding and motivating recognition.
Each year, the Concord Award Program identifies companies that it believes have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community. These exceptional companies help make the Concord area a great place to live, work and play.
Various sources of information were gathered and analyzed to choose the winners in each category. The 2012 Concord Award Program focused on quality, not quantity. It also sought companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value. Winners were determined based on the information gathered both internally by the Concord Award Program and data provided by third parties.
Each year, the Concord Award Program identifies companies that it believes have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community. These exceptional companies help make the Concord area a great place to live, work and play.
Various sources of information were gathered and analyzed to choose the winners in each category. The 2012 Concord Award Program focused on quality, not quantity. It also sought companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value. Winners were determined based on the information gathered both internally by the Concord Award Program and data provided by third parties.
Bringing the Best Back for You
In October, National Sleep Therapy co-founders Eric Cohen and Peter Falkson will attend Medtrade 2012 in Atlanta, Georgia. Medtrade is the largest tradeshow in the U.S. focused exclusively on the home medical equipment market. This year's event will have over 550 exhibitors, 120 educational seminars and exclusive access to information about Medicare's Competitive Bidding program.
National Sleep Therapy Acquires Rest Ensured Medical
We announced today that we have acquired Rest Ensured Medical (REM). As a small, national provider of CPAP, bi-level therapy and related supplies to sleep apnea patients, REM complements our patient minded, technology driven principles. “This acquisition decidedly promotes our strategic vision of expanding our ability to reach a larger population with our advanced patient care methodologies and technologies,” said Peter Falkson, National Sleep Therapy’s CEO and Co-Founder. The REM acquisition marks the beginning of an exciting growth phase for our four-year-old company.
Jody O’Farrell Joins National Sleep Therapy as Sleep Clinician
National Sleep Therapy is committed to recruiting talent and we are delighted to announce that Jody O’Farrell is joining National Sleep Therapy as a Sleep Clinician. Jody works to educate and motivate people with sleep apnea to reach a greater level of health through remote coaching and personal interaction. Sleep apnea impacts over 30 million Americans and she brings to National Sleep Therapy a 20-year background in the respiratory industry. Jody believes “patience and compassion are critical to helping patients succeed”. She was drawn to National Sleep Therapy because “they understand the importance of expert and engaging support to help people get the most from therapy, which is an innovative approach that the entire healthcare community should adopt.”
Before joining National Sleep Therapy, Jody served as Respiratory Therapist Health Coach at Heath Dialog, Inc. in Portland, Maine. She is a certified Asthma Educator (AE-C) and Tobacco Treatment Specialist (TTS-C). “Jody’s expertise in patient education and her emphasis on behavior change to improve health and wellness will be a great addition to our patient support team.” said Peter Falkson, CEO of National Sleep Therapy.
Labels:
behavior change,
compliance,
CPAP,
educate,
motivate,
sleep apnea,
sleep clinician,
sleep habits
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