MA Sleep Study Centers Close Unexpectedly

Sleep Apnea Patients Left Wondering About CPAP Machines & Supplies

 
Sleep HealthCenters, A Massachusetts-based supplier of sleep services & CPAP supplies, abruptly closed last week.  Patients of Sleep HealthCenters were greeted with signs on the doors and a notice on the website:

“SLEEP HEALTHCENTERS IS CLOSED FOR BUSINESS. Due to circumstances beyond our control, we have ceased all clinical and testing operations.”

19 Sleep Centers Close

The Company had 19 sleep centers in MA, RI and CT. Eleven centers were located in Massachusetts, some inside major medical centers. In addition to sleep studies, Sleep Health Centers supplied patients with CPAP supplies and equipment.

Primarily A Sleep Diagnostics Center

Sleep HealthCenters was first and foremost a sleep diagnostics center, and second a provider of CPAP equipment and supplies. The centers included an infrastructure to support over-night sleep studies including the physicians, technicians and staff and patient room to support the sleep center.

New Insurance Requirements For Sleep Studies

Insurance companies now require sleep studies to be done in the patient’s home, resulting in a dramatically reduced cost. It appears that Sleep Health Centers is the first company to fail as a result of these cost cutting measures.

 CPAP Users Now Looking For A New CPAP Supplier

Unfortunately, thousands of CPAP users who need periodic replacement of CPAP supplies, and medical follow up will be looking for new physician support and for a new provider of CPAP supplies immediately.

Helping Sleep Apnea Patients In Massachusetts

National Sleep Therapy of Concord NH can immediately provide all sleep apnea patients in Massachusetts with their CPAP supplies. National Sleep Therapy carries most brands and styles of CPAP masks and supplies.

About CPAP Supplies

Patients with sleep apnea must replace their CPAP mask, CPAP headgear, CPAP mask cushions, CPAP hose, and CPAP filters on a routine basis. A CPAP user should find a provider who can automatically ship the CPAP supplies they need and bill their insurance company or Medicare directly.

Mary Dugdale Joins National Sleep Therapy as Patient Logistics Coordinator

National Sleep Therapy has attracted another talent to our growing company - we hired Mary Dugdale as Patient Logistics Coordinator. She brings 25 years of customer service experience to the company and an enthusiasm for health services. Mary is excited to be a part of a growing organization where she has access to sophisticated and innovative patient engagement tools. She has an in-depth understanding of healthcare, Medicare, reimbursements and changing healthcare regulations. “Mary’s experience and positive attitude makes her the perfect addition to our company which is so passionate about comprehensive patient care, disease management and improving patient health outcomes,” said Eric Cohen, National Sleep Therapy’s President and Co-Founder. 

Mary is a very active member of her hometown community of Walpole, MA where she is an elected Town Meeting Member and sits on the Board of Directors for Walpole’s Council on Aging. “Mary’s community outreach is just one more example of her desire to help people achieve the quality of life they deserve,” said Peter Falkson, National Sleep Therapy’s CEO and Co-Founder.

Stephanie Yates Joins National Sleep Therapy as "CPAP Air Traffic Controller"

National Sleep Therapy continues to grow and we are delighted to hire Stephanie Yates as an Office Assistant in our active Scarborough, Maine branch office. The staff has already begun calling Stephanie the “CPAP Air Traffic Controller” as her primary roles is acting as the first responder to patients and physician offices in the busy and expanding branch. “Stephanie brings a sense of calm, humor and, confidence that patients will appreciate when they visit or call our company”, said Eric Cohen, President and Co-Founder of National Sleep Therapy. She supports the Scarborough Office as well as the many National Sleep Therapy branches and regional offices.

Stephanie has 11 years of customer service and business management experience. Before joining National Sleep Therapy, she served as a Customer Service Representative at Hooper Homes / Portamedic in Portland, Maine. She earned her college degree at the University of Maine in Augusta where she focused on Business Management, Interpersonal Communication and Social Psychology. “Stephanie’s expertise in relationship building with clients is a perfect fit with our industry-leading practices of touch-point care.” said Peter Falkson, CEO of National Sleep Therapy.

National Sleep Therapy Receives 2012 Best of Concord Award

Our attention to patient success and customer focus led National Sleep Therapy to be selected for the 2012 Best of Concord Award in the Medical Equipment & Supplies category by the Concord Award Program! It is a rewarding and motivating recognition.

Each year, the Concord Award Program identifies companies that it believes have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community. These exceptional companies help make the Concord area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2012 Concord Award Program focused on quality, not quantity. It also sought companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value. Winners were determined based on the information gathered both internally by the Concord Award Program and data provided by third parties.

Bringing the Best Back for You

In October, National Sleep Therapy co-founders Eric Cohen and Peter Falkson will attend Medtrade 2012 in Atlanta, Georgia. Medtrade is the largest tradeshow in the U.S. focused exclusively on the home medical equipment market. This year's event will have over 550 exhibitors, 120 educational seminars and exclusive access to information about Medicare's Competitive Bidding program.